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1.1 The independent owned service, called as "LLP", is committed to protecting the privacy of the users ("you") of the website RoadGuru.in ("Website"). The LLP is providing this privacy statement to you because the LLP takes privacy issues seriously. The LLP thinks you should know how the LLP collects and uses the information provided by you through this Website.

1.2 This Privacy Policy together with the Terms and Conditions of Use of the Website made available at http://www.roadguru.in/terms shall constitute the entire understanding and agreement between you and the LLP. There are no understandings, representations or warranties (whether written or oral) except as expressly set forth or referred to herein.


2.1 The LLP may track and retain information about the computing environment you use to access our Website, such as your IP address, browser type or operating system. The LLP collects and analyzes this information for the continued improvement of this Website and the information and content provided on this Website. For example, tracking the computing environments most frequently used by the users of this Website can help the LLP to accommodate the most appropriate browser types and versions. Additionally, the record of IP addresses that access this Website allows us to determine the source or cause of error messages that may appear in this Website at any given time, or to assist the users of this Website who may be experiencing technical difficulties while accessing the Website.


3.1 Personal Information may include information such as name, date of birth, contact number, email address, user id, password, residence/place of business information, financial information, employment details and other personal information as may be provided by you on this Website, including but not limited to, the provision of such information by you for accessing the information/content provided through the Website or for availing the services/products made available through the Website by various Service Provider(s) or for contacting the Service Provider best suited for you or for saving/emailing/printing/sharing of any information made available on this Website or for posting your comments/reviews on the Website or otherwise howsoever. The LLP needs to know your personal information as this allows the LLP to determine if you are a bonafide user of the Website, to provide you with all the benefits you are entitled to receive as a bonafide user of this Website, responding to service or technical problems, to forward new information or content made available on the Website or the Websites of the LLP and to perform all other acts with respect to such information as may be necessary for the LLP to provide the information and content to you. Wherever possible, the information to be provided by you is optional or mandatory. The LLP shall provide you with the option to not provide information by choosing not to use the Website.

3.2 We shall use the information collected about you in a number of ways, such as:

3.2.1 Providing you with access to our Website and information and content for which you have registered, as well as any services, support, or information requested by you;

3.2.2 Providing you services and products offered by the Service Provider(s) through this Website;

3.2.3 Providing you with, including but not limited to, marketing updates, newsletters and / or updates about information and content being made available on the Websites of the LLP

3.2.4 Better understanding of how this Website as well as the information or content made available on this Website are being used so we can improve them;

3.2.5 Diagnosing problems in the Website and the information and content made available on the Website, if any;

3.2.6 Reducing fraud, software piracy, and protecting you as well as the LLP.


4.1 The LLP does not share your personal information or uses any other information provided by you on this Website without your consent. If you have agreed to the sharing of such information, then we may share your information in the following manner:

4.1.1 Within the LLP and associate entities when necessary for the purpose of making the information and content available on the Website. The LLP is independent owner, operated from Boriwali West center .

4.1.2 With such Service Provider(s) for provision of services or products as consented by you and required in accordance with the Terms and Conditions of Use of the Website;

4.1.3 When the LLP is required to provide information in response to summons, court order, or under any other applicable law or legal process for the time being in force in India.

4.1.4 When the LLP has a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend this Website against attacks, or protect the property and safety of the LLP or other bonafide users of this Website, or the public.

4.1.5 When the LLP merges with or is acquired by another company/entity, the Website is sold to any other company/entity, or business unit or all or another company acquires substantial portions of the LLPs assets.

4.1.6 The LLP may aggregate the information you provide with similar information collected from other visitors/users of this Website in order to evaluate or enhance our Website, the information or content made available on the Website and may share or publish the same. Specifically, the LLP may use the aggregated data to determine the usage patterns or interests of users of our Website, or for purposes related to the technical support or security of this Website and the LLPâs computer systems. The aggregated data that the LLP evaluates, however, contains no personal information or other information that could identify an individual.


5.1 "Cookies" are small files placed on your hard drive that assists the LLP in providing information and content through the Website. The LLP uses both session as well as persistent Cookies to help track your usage of the Website, to identify you as the user of the Website, analyze the web page flow, measure promotional effectiveness and promote trust and safety. Cookies help the LLP to provide information that is targeted to your interests. They also enable the browser to remember information specific to a given user and thereby allow them to enter their password less frequently during a session. You are always free to decline the Cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter the password more frequently during a session. You may, at times, encounter Cookies or other similar data collection devices on certain pages of this Website that are placed by third parties. We do not control the use of cookies by third parties.


6.1 As a user of the Website you have allowed the LLP to contact you about any promotions and new information or content made available on this Website or Websites of the LLP. In order to evaluate your use of our Website, the LLP may track which functions of the Website you use most frequently. This information will help the LLP provide you with only the most relevant and useful information or content available on our Website, as well as suggestions that could enhance your use of our Website.


7.1 The LLP provides reasonable administrative, technical and physical security controls to protect the information provided by you in compliance with all local, state and central rules, laws and regulations for the time being in force. However, no security controls are 100% effective and the LLP cannot ensure or warrant that the information and data provided by you will never be disclosed in ways not otherwise described herein. By way of example (without limiting the foregoing), the LLP may be forced to disclose your information or data to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information and other data that the third party collects from the use of this Website.


8.1 Should you have a concern about the LLP's collection or use of your personal information or about any terms of the Privacy Policy or the Terms and Conditions of Use of the Website as made available on www.roadguru.in/terms, you may contact our Grievance Officer Mr. Ajay Amberkar on the address mentioned herein below. You may also email us at contact@roadguru.in.

8.2 If any dispute, difference, claim or question shall at any time arise between the LLP and you, in relation to the use of the Website (in any manner whatsoever) such dispute, difference, claim or question shall be referred to arbitration. The LLP and you shall mutually appoint a sole arbitrator. Such arbitration shall be held in accordance with the provisions of the Arbitration and Conciliation Act, 1996 or any statutory modification or re-enactment thereof. The venue of arbitration shall be Mumbai and the proceedings shall be in the English language.

8.3 The LLP is providing this Privacy Policy to you as a bonafide user of this Website. The LLP may change this Privacy Policy from time to time and will post those changes here to keep you up-todate on how the LLP may be collecting and using your personal information. The LLPs corporate office is located at 4309 Denham Way, Plano, TX 75024.